Refund policy

Frozen and perishable items are generally non-returnable due to health and safety regulations. This policy is in place to prevent risks associated with tampering or improper storage during the return process.

If you receive a damaged, spoiled, or defective item, it may be eligible for a replacement or refund. To qualify, the item must be in the same condition as when it was received and remain in its original packaging. Proof of purchase, such as a receipt, is required.

To initiate a return, please contact us at global@unlimeat.com. If your return is approved, we will provide a return shipping label along with detailed instructions on how and where to send the package. Items returned without prior authorization will not be accepted.

For any questions regarding returns, feel free to reach out to us at global@unlimeat.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at global@unlimeat.com.